SHIPPING & RETURNS
Pilot's Log – 'Once in a lifetime, every day'
SHIPPING
Shipping and Handling in New Zealand is Parcel Post Tracked NZ Nationwide delivery of $15 in a bubble wrapped bag and $20 for rural delivery for each book.
Shipping and Handling in Australia is International Courier (Tracked) from $55.
​
Shipping and Handling in the UK, USA and Europe is International Courier (Tracked) from $100.
Please get in touch with us if your country is not on the list so we can work out shipping to your chosen address.
​
Pick ups are also available from Wanaka Helicopters at the Wanaka Airport. Please provide proof of purchase.
RETURNS & REFUNDS
If you are unhappy with your purchase in any way, or your product is faulty, please get in touch with us within 14 days of your purchase.
​
Refunds are only accepted if the book remains an un-personalised version, unused, unread and in perfect condition.
​
Please get in touch with us if you are wanting a return or refund.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments
- Upon pick up at Wanaka Helicopters